From His Heart resources are intended to be delivered to you at the highest quality level. Should you encounter problems, we trust you’ll give us the opportunity to respond and remedy any issue. Your complete satisfaction is our top priority at From His Heart. If you’re not completely satisfied with anything you order, please return it for a full refund (less shipping) or a replacement within 30 days of receipt. CDs, DVDs, or other media may only be returned for refunds if UNOPENED. If opened, you can return them only for replacement with the same item. All items should be returned to this address:

From His Heart Ministries
P.O. Box 7267
Texarkana, TX 75505

Please include your packing slip with the returned items. If you wish to replace a damaged item or exchange it, please indicate this on the packing slip. If you have any questions about returning or exchanging an item, call 1-903-838-8329 between the hours of 9:00 a.m. - 4:00 p.m., Monday through Thursday, Central time.

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